Frequently Asked Questions

Everything you need to know about MatchPoint

Getting Started
What is MatchPoint?
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MatchPoint is an AI-powered recruitment platform with two core tools: CV Screening (live and ready to use) for processing and ranking candidate resumes, and AI Voice Interviewer (demo stage) for conducting automated pre-screening calls. Both tools help recruiting teams save time and make better hiring decisions.

Is MatchPoint free to use?
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Yes. CV Screening is currently free during beta with no usage limits. AI Voice Interviewer is available as a demo - contact us to discuss integration options.

How do I get started?
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Sign up for free, create a job posting with requirements, upload candidate CVs, and start asking AI questions or view automatic rankings. The entire process takes just a few minutes.

CV Screening
What file formats are supported for CV uploads?
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We support PDF, Word (.doc, .docx), and plain text (.txt) files. Upload multiple files at once for bulk processing.

How long does CV processing take?
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Processing is fast. You can screen approximately 50 CVs in about 2 minutes. Rankings and analysis appear immediately after processing.

What can I ask the AI about candidates?
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Ask natural language questions like "Who has 5+ years Python experience?", "Compare top 5 candidates", or "Which candidates worked at startups?". The AI understands your questions and provides detailed answers with specific candidate information.

Can I invite team members to collaborate?
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Yes. You can add collaborators to any job posting. They'll have access to view candidates, chat with AI, and see rankings.

AI Voice Interviewer
What is the AI Voice Interviewer?
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An AI system that conducts voice interviews with candidates. It asks context-aware questions, listens to responses, asks follow-up questions, and evaluates answers in real-time. Currently available as a demo at int-demo.matchpoint.site.

Is the AI Interviewer ready for production use?
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Not yet. It's currently in demo stage. You can try the demo to see how it works. Contact us if you're interested in custom integration or early access.

How long does an AI interview take?
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Typical interviews last 15-20 minutes. The AI adapts based on candidate responses and asks relevant follow-up questions, and can be customized to be longer or different types of questions.

Technical & Security
Is my data secure?
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Yes. Data is stored on secure servers with enterprise-grade encryption. All transmission is encrypted and access is strictly controlled. We follow data protection regulations.

Can I delete my data?
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Yes. You can delete individual CVs, entire jobs, or your complete account at any time. All data is permanently removed when deleted.

Do you support multiple languages?
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Yes. Our AI can process CVs and conduct interviews in multiple languages. You can also ask questions in different languages.

What browsers are supported?
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MatchPoint works in all modern browsers: Chrome, Firefox, Safari, and Edge. No installation required.

Can I export results?
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Yes. You can export candidate rankings, AI analysis, and comparison data as PDF or CSV files.

Still have questions?

Contact us and we'll help you out.